Shipping policy

We are committed to delivering your orders safely and on time across India.

1. Order Processing

All orders are processed within 1–3 working days after confirmation.
Orders placed on Sundays or public holidays are processed on the next working day.
During festivals, sales, or high-demand periods, dispatch may take slightly longer.

2. Shipping Time

Estimated delivery timelines:

Metro Cities: 3–7 working days
Other Cities & Towns: 5–10 working days
Remote Areas: 7–14 working days

Delivery times may vary depending on courier service availability and location.

3. Shipping Charges

Free Shipping on selected prepaid orders and promotional offers.
Shipping charges (if applicable) will be shown during checkout.
COD (Cash on Delivery) charges may apply on certain orders.

4. Cash on Delivery (COD)

COD is available in selected pin codes across India.
Our team or courier partner may contact customers for order verification before dispatch.
Repeated cancellation or refusal of COD orders may lead to COD restrictions on future purchases.

5. Order Tracking

Once your order is shipped, tracking details will be shared via:

Customers can track their shipment using the tracking link provided.

6. Delivery Attempts

Courier partners usually make 2–3 delivery attempts.
If the customer is unavailable or the order is refused, the shipment may be returned to us.

7. Damaged or Open Parcel

If the package appears damaged or tampered with:

Please record an opening video while unboxing.
Contact our support team within 24 hours of delivery with photos/videos.

Without proper proof, claims may not be accepted.

8. Incorrect Address or Phone Number

Customers are requested to provide accurate shipping details.
Modern Marwar is not responsible for delays or losses caused by incorrect addresses or unreachable phone numbers.

9. International Shipping

Currently, we primarily ship within India.
For international orders, customers may contact our support team directly.

10. Contact Us

For shipping-related queries:

Modern Marwar Support Team
📞 Phone/WhatsApp: [9251221136]
📧 Email: dsk@modernmarwar.com
🌐 Website: Modern Marwar